Tailwind 50% OFF
Black Friday Sale

24/7 Guest Services Coverage for Vacation Rentals

Use code TAILWINDBF23 to get rock-bottom pricing on the VR industry’s top guest care service subscription!

Companies We Work With

Tailwind agents don't pass along guest problems. They solve them.

By phone, text, WhatsApp, chat and OTA messaging
New bookings, itinerary confirmations, reservation changes
Keyless entry codes, HVAC, WiFi, maintenance issues

Need high-quality, round-the-clock guest care for your growing portfolio?

Tailwind's got you covered. With the vacation-rental industry's #1 guest communications subscription service. Tailwind professionals answer guest questions and resolve guest issues, any time of day or night. Simply choose the subscription plan that best fits your needs, and rest easy, knowing your guests are being cared for, 24/7.

Fast

Onboard In Less Than 7 Days

Professional

Hospitality Experienced And Trained

Profit Friendly

Risk Free - 30-Day Money Back Guarantee

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Tailwind BLACK FRIDAY SALE Pricing

Now through Dec. 7 ONLY, get 50% off your choice of subscription plan, and $99 flat onboarding fee (regularly $499)!* 

Promo Code: TAILWINDBF23

*Good on new Tailwind subscriptions only. Promotional pricing good through 6/30/2024. Cannot be combined with any other offers.

Starter

(WAS $49 unit/month - NOW $24.50 unit/month)

Growth

(WAS $69 unit/month - NOW $34.50 unit/month )

Pro

(WAS $129 unit/month - NOW $64.50 unit/month)

Enterprise

24/7 Guest Communications

Emails

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SMS Texts

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OTA Messages

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Phone Calls

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Reservations Support

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Cancel Anytime

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No Hidden Fees

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1
$49/month
$69/month
$129/month
Contact us for a quote

Starter

(starting at $49/unit/month)

24/7 Guest Communications

Emails

Sms Texts

Web Chats

Subscribe Online

Cancel Anytime

No Hidden Fees

1
$49/month
Contact us for a quote

Growth

(starting at $69/unit/month)

24/7 Guest Communications

Emails

Sms Texts

Web Chats

OTA Messages

Subscribe Online

Cancel Anytime

No Hidden Fees

1
$69/month
Contact us for a quote

Pro

(starting at $129/unit/month)

24/7 Guest Communications

Emails

Sms Texts

Web Chats

OTA Messages

Phone Calls

Phone Reservations

Subscribe Online

Cancel Anytime

No Hidden Fees

1
$129/month
Contact us for a quote

Enterprise

Frequently Asked Questions

How is Tailwind different from a call center or answering service?

Unlike call center agents, Tailwind team members are highly skilled guest services professionals with hospitality backgrounds. They are adept at serving multiple clients on a single platform, covering guest communication and reservation needs. In most cases, they are able to answer guest questions or resolve guest issues without any further intervention. In the rare case when they need to escalate an issue to the property manager, they follow up and follow through, to ensure the issue has been resolved. 

Yes. Tailwind guest services coverage is available to Airbnb hosts and vacation-rental management companies large and small, regardless of whether you use a PMS.

Yes, Tailwind can be used with more than 20 major PMS platforms. 

Absolutely! Our best-in-class guest communication coverage is available each hour of every day throughout the entire year including all major holidays.