Menu
By phone, text, WhatsApp, chat and
OTA messaging
New bookings, itinerary confirmations,
reservation changes
Keyless entry codes, HVAC, WiFi,
maintenance issues
Onboard in less than 1 week
Hospitality experienced and trained
Risk Free - 30-day money back guarantee
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Yes, we can still provide our services. As you scale, we can direct you to a property management system.
Yes, we can serve clients with most of the Property Management Systems.
Our services are available each hour of every day throughout the entire year including all major holidays.
Tailwind agents are teams of highly skilled guest services professionals with hospitality backgrounds. They are adept at serving multiple clients on a single platform, covering guest communication and reservation needs across multiple platforms.
The Tailwind platform is built to allow our agents to solve 80% of the guest inquiries and coordinate the remaining issues with local teams. Unlike call centers or answering services, Tailwind is focused on upholding the brand messaging and service levels of our partners.