Need experienced guest services reservations back-office coordination administrative assistance marketing accounting bookkeeping help?

We've got you covered.

Extenteam

Companies We Work With

We don't just recruit talent.

We provide Staffing-as-a-Service. Because you don't need hiring hassles or payroll headaches. You need problems solved, operations streamlined, revenue ramped up. Our SaaS model gives you access to top global talent, while we handle recruitment, paperwork and ongoing support.

Providing flexible property management staffing solutions that meet your needs while saving you time and money.

Dedicated Team Members

Full-time remote property management and hospitality talent that integrates seamlessly with your in-house team.

24/7 Guest Communications

Team-based guest-services support for vacation-rental hosts and managers, providing 24/7 guest communications via OTA messaging and more.

Accounting Services

Whether you need trust accounting, operational accounting or bookkeeping help, we’ve got you covered.

Get staffed, fast, for scalable success.

Choose the expertise you need and we'll handle the rest, from recruiting to payroll to performance monitoring. In 14 days or less.

Choose the expertise you need and we'll handle the rest, from recruiting
to payroll to performance monitoring. In 14 days or less.

Reservations Support

Booking inquiry responses. Modifications and cancellations. Upsells and add-ons. Optimize your reservations with our team.

Accounting & Bookkeeping

Whether you need trust accounting, operational accounting or bookkeeping help, we’ve got you covered.

Guest Services

Seamless check-ins and check-outs. Personalized concierge services. Problem-solving during your guests’ stay. Get the guest care support you need.

Back-Office Coordination

Back-Office Coordination

Ensure smooth turnovers, fast maintenance coordination and back-office cost controls with our skilled specialists.

Administrative Assistants

Schedules, meetings, travel, paperwork—our adaptable virtual assistants do it all, while you grow your business.

Marketing

From PPC to CRM marketing to listing optimization, our marketing pros help position your properties for success.

Extenteam

In Action

At Extenteam, we specialize in sourcing and nurturing the best remote workforce for short-term rentals. With our innovative “Extenteam in Action” approach, we deliver results. Our dedication to continuous improvement ensures we meet the high standards of the vacation rental industry. Discover how our commitment to excellence sets us apart!

Our Extenteam Hiring Program fosters a culture of high-performing remote work hires. Our hires are part of something bigger—a unified mission. Our program also provides a feeling of community through Town Hall Meetings, Life Event Updates, and employee spotlights
We ensure our partners receive top talent as they evolve. If there's a mismatch or a need for a new position, we swiftly provide a trained replacement. Our mission is to reduce downtime, allowing businesses to resume operations seamlessly.
Our training cornerstone, setting new standards in guest communications and industry fundamentals. We are expanding with certifications in property management systems. Partnering with Doug Kennedy, we gain invaluable insights into hospitality and customer satisfaction.
We build strong partnerships by bridging cultural gaps, reviewing feedback, and enhancing retention rates. Open communication is central to our approach. By supporting our customers, we ensure higher productivity for each investment dollar.

Not quite sure which role is the right fit?

We've helped hundreds of property managers figure it out,
and get the support they need. And we can help you, too.

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What others are saying

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Stressed about staffing?

Let's talk about your needs
and coverage gaps.