Cut labor costs by 60% and scale faster with hospitality-trained, full-time remote professionals.
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"Our Extenteam members are really hard working. They are highly educated. Technology is not a challenge for them. They don't have internet issues. These are quality employees. And that's a real difference from our previous remote staffing company."
Satisfaction guaranteed.
Before recruiting starts, we work closely with you to understand your needs and build the foundation for the perfect hire:
The Result? Precision hiring, right from the start.
While our hiring team sources and screens top hospitality-trained candidates, you get full access to SmartRecruit:
Once you’ve selected your candidate, we move quickly to integrate them into your team:
Our engagement continues well beyond onboarding to ensure long-term success:
SmartRecruit, our AI-powered hiring platform, is built exclusively for the property management industry — giving you everything you need to scale your team with confidence.
Unlike traditional staffing models, SmartRecruit delivers:
See exactly who you're hiring with full visibility into candidate profiles, communication skills, and interview footage.
Engage early in the process. Review curated candidates in real time and decide who moves forward.
Go from job description to onboarding in days, not weeks. No back-and-forth. No guesswork.
Every candidate is hospitality-ready, remote-capable, and ready to work full-time, exclusively for you.
Watch how SmartRecruit puts you in control — and takes the friction out of remote hiring.
Our Recruitment team sources, vets, and retains highly skilled, educated, and motivated hospitality professionals, matching you with the right experienced candidates for your needs.
We take care of hiring, onboarding, payroll, and HR compliance, removing the headaches so you can focus on your business without added administrative burden.
Our Partner Success Team regularly engages with you, monitoring performance, offering guidance, and ensuring your team members deliver smooth, efficient daily operations.
Our Talent Success Team provides coaching, feedback, and access to best practices, helping your Extenteam members stay motivated, grow professionally, and align with your culture.
At Extenteam, we specialize in sourcing and nurturing the best remote workforce for short-term rentals. With our innovative “Extenteam in Action” approach, we deliver results. Our dedication to continuous improvement ensures we meet the high standards of the vacation rental industry.
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We ensure our partners receive top talent as they evolve. If there's a mismatch or a need for a new position, we swiftly provide a trained replacement. Our mission is to reduce downtime, allowing businesses to resume operations seamlessly.
We build strong partnerships by bridging cultural gaps, reviewing feedback, and enhancing retention rates. Open communication is central to our approach. By supporting our customers, we ensure higher productivity for each investment dollar.
Our Extenteam Hiring Program fosters a culture of high-performing remote work hires. Our hires are part of something bigger—a unified mission. Our program also provides a feeling of community through Town Hall Meetings, Life Event Updates, and employee spotlights.
Our training cornerstone, setting new standards in guest communications and industry fundamentals. We are expanding with certifications in property management systems. Partnering with Doug Kennedy, we gain invaluable insights into hospitality and customer satisfaction.
"Partnering with Extenteam has given us more coverage for shifts and hours. Their professionalism and performance have been highly beneficial to our company."
"The thing we liked the most about Extenteam was were dedicated employees. We needed next level. We needed them to do more than just answer the phone. We needed them to assist the guest from start to finish. Which Extenteam did."
"We have a very diverse team with different language, ethnic and family background. Respect for one another is incredibly rewarding. When our employees on the mainland, our Extenteam team members in the Philippines, or our employees here in Hawall interact, it is always clear we are ONE team. Thank you, Extenteam. We have no idea how we lived without you!."
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"Our Extenteam members are really hard working. They are highly educated. Technology is not a challenge for them. They don't have internet issues. These are quality employees. And that's a real difference from our previous remote staffing company."
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"It's really important, whether you're looking for a remote staffing company or you just know you have a problem that needs to be solved, that you find a company that puts effort and dedication into the team members they're recommending to you. Extenteam doesn't just say, 'Here's someone for your account, good luck'. They're going to find good talent, talent that can provide what you need. It truly is a partnership."
"Having things in a different zone is a benefit things getting done overnight, it's really boosted our productivity."
"Extenteam has been very impactful to our business by improving our ratings"
"We're about to add another 17 units to our portfolio, I feel more comfortable knowing that it's very easy and quick that if we need to pivot and get somebody fast to keep up with the growth we can do that. Extenteam does allow us to grow."
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"Since working with Extenteam it has helped us provide after-hours coverage to in-house guest and be able to help ensure that we can get bookings all day long. Guests aren't waiting for communications from us until the next business day which has really helped us"
"Partnering up with Extenteam has been one of the best decisions we've made last year. We take a lot of pride in customer service that we can offer during business hours."
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"We live in an area that it's really hard for us to get labor, specifically anybody that works on the front lines like guest relations, reservations, etc. We use Extenteam for our after-hours line and it has been a huge help for us."
"We're getting quality help and I can't find that locally"
"Partnering with Extenteam has given us more coverage for shifts and hours. Their professionalism and performance have been highly beneficial to our company."
"The thing we liked the most about Extenteam was were dedicated employees. We needed next level. We needed them to do more than just answer the phone. We needed them to assist the guest from start to finish. Which Extenteam did."
"We have a very diverse team with different language, ethnic and family background. Respect for one another is incredibly rewarding. When our employees on the mainland, our Extenteam team members in the Philippines, or our employees here in Hawall interact, it is always clear we are ONE team. Thank you, Extenteam. We have no idea how we lived without you!."
"Our Extenteam members are really hard working. They are highly educated. Technology is not a challenge for them. They don't have internet issues. These are quality employees. And that's a real difference from our previous remote staffing company."
"It's really important, whether you're looking for a remote staffing company or you just know you have a problem that needs to be solved, that you find a company that puts effort and dedication into the team members they're recommending to you. Extenteam doesn't just say, 'Here's someone for your account, good luck'. They're going to find good talent, talent that can provide what you need. It truly is a partnership."
"Having things in a different zone is a benefit things getting done overnight, it's really boosted our productivity."
"Extenteam has been very impactful to our business by improving our ratings"
"We're about to add another 17 units to our portfolio, I feel more comfortable knowing that it's very easy and quick that if we need to pivot and get somebody fast to keep up with the growth we can do that. Extenteam does allow us to grow."
"Since working with Extenteam it has helped us provide after-hours coverage to in-house guest and be able to help ensure that we can get bookings all day long. Guests aren't waiting for communications from us until the next business day which has really helped us"
"Partnering up with Extenteam has been one of the best decisions we've made last year. We take a lot of pride in customer service that we can offer during business hours."
"We live in an area that it's really hard for us to get labor, specifically anybody that works on the front lines like guest relations, reservations, etc. We use Extenteam for our after-hours line and it has been a huge help for us."
"We're getting quality help and I can't find that locally"
Why do remote hiring efforts often fail in short-term rentals? Learn what top hosts do differently—and how SmartRecruit by Extenteam helps you hire faster, smarter, and with hospitality-trained talent from day one.
Looking to hire for your vacation rental company? If so, you'll need an awesome job description! Here are examples for you to use for free.
Our case study explains how our client with 3000 keys saved more than $80,000 per year, simply by reaching out
The following video is from an online conference organized by Rental Scale-Up. Today’s vacation home
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Let's connect to find the best solution for your team.
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"We're about to add another 17 units to our portfolio, I feel more comfortable knowing that it's very easy and quick that if we need to pivot and get somebody fast to keep up with the growth we can do that. Extenteam does allow us to grow."
Extenteam streamlines operations for Property Managers by providing top global talent and innovative software solutions, all while maintaining a “service-first” approach to drive success and efficiency.
